Contact us

Thank you for visiting Nalifey.

If you have questions about a product, an existing order, shipping, returns, refunds, payments, or any other matter relating to our store, please contact our customer support team.

EMAIL

support@nalifey.com

WEBSITE

nalifey.com

Company: Tianjin Luke Clothing Co., Ltd.
Address: No. 217 Hebei Road, Heping District, Tianjin, China
Phone: +86 18226130532

ORDER-RELATED QUESTIONS

When contacting us about an existing order, please provide your order number, the email address used when placing the order, and a brief description of your question or issue.

If applicable, please also include photographs or other relevant information so that we can review your request efficiently.

DAMAGED, DEFECTIVE OR INCORRECT ITEMS

If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as reasonably possible.

Please provide your order number, a description of the issue, and photographs where appropriate.

RETURNS

Eligible return requests may be submitted within 90 days after receiving your order.

Please contact us before sending any product back.

Do not send a return to any address unless our customer support team has first provided you with return instructions.

ORDER CHANGES AND CANCELLATIONS

If you need to change or cancel an order, please contact us as soon as possible.

We will make reasonable efforts to assist you, but we cannot guarantee that changes or cancellations will be possible once an order has entered processing or shipment.

CONTACT INFORMATION

Nalifey

Email:
support@nalifey.com

Company: Tianjin Luke Clothing Co., Ltd.
Address: No. 217 Hebei Road, Heping District, Tianjin, China
Phone: +86 18226130532

Website:
nalifey.com